FAQ

Answer

How do I choose high-quality ingredients/tools?
— Check expiration dates, batch codes, source/brand reputation.

Answer

Do you offer shipping / delivery? Can I order outside Metro Manila?
For now, we can only deliver in Metro Manila and nearby provinces (Ex. Cavite, Laguna, Batangas) Free shipping for orders worth 1000 and above.

Answer

Do you sell wholesale / bulk / trade discounts?
Yes, we do sell wholesale or bulk orders, just email us your order or inquiries at ponyohinata@gmail.com 

Answer

What is the shelf life of ingredients (flour, yeast, baking powder, flavorings, etc.)?
— Varies by product. Yeast, baking powder, flavor extracts degrade over time. Always check expiry, store properly (cool, dry, sealed).