How do I choose high-quality ingredients/tools?
— Check expiration dates, batch codes, source/brand reputation.
Do you offer shipping / delivery? Can I order outside Metro Manila?
For now, we can only deliver in Metro Manila and nearby provinces (Ex. Cavite, Laguna, Batangas) Free shipping for orders worth 2000 and above.
Do you sell wholesale / bulk / trade discounts?
Yes, we do sell wholesale or bulk orders, just email us your order or inquiries at ponyohinata@gmail.com
What is the shelf life of ingredients (flour, yeast, baking powder, flavorings, etc.)?
— Varies by product. Yeast, baking powder, flavor extracts degrade over time. Always check expiry, store properly (cool, dry, sealed).
If your product arrives damaged, please contact us within 1 week (7 days) of receiving your order to request a return or replacement.
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